• Timeframe: 15 business days from delivery.
• Product condition: Unused and uninstalled. Repack the item exactly as received in its original packaging.
• Return cost: No restocking fee will be charged. The return shipping label cost will be deducted from the original purchase price. Please note that shipping costs are non-refundable.
• Request: contact support@tbboutique.com to request an RGA and the return label.
• Refund: The refund will be issued once the product arrives at the store for inspection, and we will notify you via your registered email address.
  
  For product exchanges, if the value is higher than the original cost, you must complete the exchange within the 15 business days it takes to process the request.
  If the cost is lower, you will receive a refund for the difference.

Shipping Damage Claims: Report damage within 5 business days of delivery to support@tbboutique.com, including clear photos as evidence. Replacement is subject to availability.

Manufacturer’s Warranty: No manufacturer’s warranty is available for this discontinued product, as the brand has ceased operations.